Proof of vaccinations or current Titer testing must be provided to Luxe Hounds to insure the health and safety of the groomers as well as other clients.

Some grooming procedures can be stressful, especially for a senior pet or one with health problems and can expose hidden medical problems or aggravate a current one during or after the groom.  Because of this, these pets have a greater chance of injury and will be groomed for cleanliness and comfort in styles that will not add to their stress.

The first grooming experience for a puppy (or any age dog) requires patience and understanding.  More time may be necessary to work with younger pets.  Gradually adding steps to the grooming process on a regular basis will help minimize any potential stress.

Owners MUST inform Luxe Hounds if your pet(s) bite, has bitten or is aggressive to people, other pets, or specific grooming procedures.

Pets with matted coats need extra attention during their grooming session.  Mats left in a pets' coat will only grow tighter and can strangle the pets skin.  Luxe Hounds does not wish to cause serious or undue stress to you pet and will not continually de-mat your pet for you.

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Please be respectful of our time as we are a by-appointment business.  No shows, last minute cancellations (less than 48 hours notice) are subject to a $50 FEE PER PET.  Continual re-scheduling will require a nonrefundable deposit of half the service price at time of booking.  As a courtesy we send text reminds 48 hours before your appointment.